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Archive for January, 2011

Katy Spring Uncovers Potential Business Scam

Thursday, January 27th, 2011

Beware of Yuan
During the eleven-year history of Katy Spring, we have bid on many contracts that have high dollar volume, but rarely do we get the business. The main reason we seldom do is that there is usually someone out there willing to do the work for a very slim margin to get these large volume accounts. We are competitive, but we know where we need to be to make a profit, and our philosophy has and will always be; to offer fair pricing that builds long-term relationships with our customers. Under bidding or bidding for very slim margins does not fit within our business philosophy. It just doesn’t make good business sense for us, our clients or prospective clients.

So when a bid came in from a Chinese Import/Export company that had a total U.S dollar value exceeding a million dollars, at first I didn’t give it much thought. Sure it’s great in volume, but someone’s going to outbid us, especially since the company is in China, where labor rates are much lower, assuming they would select a Chinese spring manufacturer. We do, however, have clients in China. I’ve been told by our Chinese clients the reason they buy from us is that they can’t get the quality they need from their local spring manufacturers. I know there are good spring manufacturers in China; this is simply what we’ve been told by our Chinese customers. Naturally, we were skeptical and cautiously optimistic when this import/export company said they accepted our price and would like to enter into an agreement with our company.

http://www.katyspring.com/press/beware-of-yuan.html (full article)

Katy Spring Performance Rating Summary 2010

Thursday, January 27th, 2011

Katy Spring Performance Rating Summary 2010 is now available:http://www.katyspring.com/2010-survey-results.htm
Sample comments:
-“Keep up the good work!” , ”
Greg C. – Oilfield Products

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-“XXX Company continues to enjoy the relationship and service provided by Katy Spring not only for us but to our external customers as well. We look forward to the success of both our organizations in 2011.”
Karen H. – VChemical Products

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-“While we have had some quality issues, Katy Spring has been responsive in trying to address those issues.”
Rich L. – Seating Products

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-“The folks at Katy Spring follow up on drawings and procedures to ensure the customer is getting what is needed. Katy Spring communicates with customers to ensure everything has been ordered. I was asked about wire requirements to ensure nothing was missed.”
Curtis H. – Chemical Products

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-“We are very satisfied with your work as in all busy times the sooner the better and you guys seem to find ways to improve our deliveries when we really need it.”
Manuel T. – Valve Products

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-“You are the best.”
Rachel C. – Valve Products

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-“We are pleased with Katy Spring.”
Tom M. – Valve Products

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-“Overall very pleased with Katy Spring. Very knowledgeable staff, always willing to listen and try to address any issues.!”
Larry G. – Plastics

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-“Great job last year guys!!”
Bill A. – Seal Products

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-“The last springs worked real well for us…”
Augie R. – Acrylics

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-“I would like to praise the quick and expedient services we received from your group . When we saw we would need extra spring wire, Katy Spring came through in acquiring the material and meeting our needs.”
Gerald C. – Ethylene Products

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Katy Spring “Beware of Yuan”

Thursday, January 13th, 2011

Beware of Yuan
During the eleven-year history of Katy Spring, we have bid on many contracts that have high dollar volume, but rarely do we get the business. The main reason we seldom do is that there is usually someone out there willing to do the work for a very slim margin to get these large volume accounts. We are competitive, but we know where we need to be to make a profit, and our philosophy has and will always be; to offer fair pricing that builds long-term relationships with our customers. Under bidding or bidding for very slim margins does not fit within our business philosophy. It just doesn’t make good business sense for us, our clients or prospective clients.

So when a bid came in from a Chinese Import/Export company that had a total U.S dollar value exceeding a million dollars, at first I didn’t give it much thought. Sure it’s great in volume, but someone’s going to outbid us, especially since the company is in China, where labor rates are much lower, assuming they would select a Chinese spring manufacturer. We do, however, have clients in China. I’ve been told by our Chinese clients the reason they buy from us is that they can’t get the quality they need from their local spring manufacturers. I know there are good spring manufacturers in China; this is simply what we’ve been told by our Chinese customers. Naturally, we were skeptical and cautiously optimistic when this import/export company said they accepted our price and would like to enter into an agreement with our company.

Katy Spring Testimonial

Thursday, January 6th, 2011

Hi Scott:

Gentlemen, I just wanted to send a huge thanks to you all for working so hard to get our rush delivery out so that we could make shipment for the end of the month! Your hard work and dedication on this is much appreciated!!!

Shelley C.
Pump company


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