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Thank you to everyone who participated this year.
Katy Spring was evaluated in 4 major areas, ON TIME DELIVERY, QUALITY, SERVICE, and PRICING.
We also asked for an over-all satisfaction rating.
1-Very Satisfied 2- Moderately Satisfied 3- Not Satisfied
The highest number possible was a 1 (very satisfied); the lowest was 3 (not satisfied). The average was compiled from the surveys, and these are the results:
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On time delivery 1.18
- QUALITY
– 1.15
- SERVICE
– 1.08
- PRICING
– 1.29
OVER-ALL SATISFACTION RATING
– 1.17 |
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Here are some additional
comments: |
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“Katy Spring is a very good supplier and has helped us out many times with shortages”
Cathy H
Chemical Storage |
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“Katy Spring is doing very well for us…”
Jason K
Trucking Accessories |
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“Is has been a pleasure doing business with Katy Spring. Keep up the good work.”
Ken H.
Sporting Goods |
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“Looking forward to many years of business together. Quality people to quality parts.”
Leon H.
Metal Components |
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“Katy Spring products and services are terrific. Thanks for all you do to keep our business running smoothly!”
Brenda T.
Pipe Handling Equipment |
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“Overall very satisfied with the service I receive from you guys. I really appreciate the order acknowledgements telling me when to expect my product.”
Stephen D.
Down Hole Oilfield Tools
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“Excellent customer service! Thanks!”
Dianne D.
Drilling Equipment
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“Katy Spring is always able to meet our needs and pull in orders whenever necessary.”
Terry F.
Safety Products
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“Good job guys, keep up the good work!”
Karen R
Seal Products |
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“Thanks for the help”
Gerardo S.
Oil and Gas Components |
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“I appreciate the co-operation and service given by Katy. Mark and Scott have always provided generous and timely info. And feedback when requested.”
Darryl S.
Chemical Processing |
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“Katy Spring continues to be the vendor of choice for our product and needs.”
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“Customer service is great. We had some issues with you meeting our packaging requirements but those were resolved.”
Aaron S.
Wellhead Systems |
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